AI Concierge · Optional extra
A discreet, well-mannered AI concierge for your website. It welcomes each guest or buyer in their own language, answers from your information alone, and places a ready-made enquiry in your inbox, often while you sleep.
+€390 to set up, then +€59 a month. Works with any website, including your current one.
Fluent by nature
The concierge replies in whichever language a visitor writes in. You receive every enquiry summarised in yours.
Welcome. How may I help you plan your stay?
Bienvenido. ¿En qué puedo ayudarle a planificar su estancia?
Bienvenue. Comment puis-je vous aider à préparer votre séjour ?
Willkommen. Wie kann ich Ihnen bei der Planung Ihres Aufenthalts helfen?
Benvenuto. Come posso aiutarla a organizzare il suo soggiorno?
Welkom. Hoe kan ik u helpen bij het plannen van uw verblijf?
Bem-vindo. Como posso ajudá-lo a planear a sua estadia?
欢迎光临。请问有什么可以帮您安排行程？
Добро пожаловать. Чем я могу помочь в планировании вашего пребывания?
أهلاً وسهلاً. كيف يمكنني مساعدتك في التخطيط لإقامتك؟
And many more. You never need to choose: it simply answers in the language it is spoken to.
What it does
Prices, availability requests, amenities, location, how buying works: every question receives a precise, courteous reply.
It is trained exclusively on your rooms, listings, policies and prices. If something isn’t in your information, it says so and offers your team.
With one gentle question at a time, it learns dates, number of guests, budget, preferred area and timing.
Name, contact details and a concise summary arrive in your inbox, with the full conversation attached.
It never negotiates a price, never confirms availability on its own and never gives legal or tax advice. Those remain yours.
Each month you receive a report of what visitors asked, and the concierge is refined accordingly.
What you receive
No more deciphering messages written at midnight in another language. Each enquiry arrives structured, translated and ready to answer.
German guest travelling with her partner. Would like the sea-view suite from 12 to 15 May and asks about late check-out. Prefers to be contacted by email.
An example night
Made for your business
Answers the questions your reception hears every day, in every language.
Qualifies international buyers and tenants before your agents pick up the phone.
The difference
| Contact form | AI Concierge | |
|---|---|---|
| First reply | Next working day | Within seconds, at any hour |
| Language | Usually one | The visitor’s own language |
| Questions answered | None until you reply | Prices, rooms, listings, policies |
| Enquiry details | Whatever the visitor typed | Dates, guests, budget and needs, summarised |
| Visitors who leave | Often book elsewhere overnight | Kept in conversation until they’re ready |
From first call to launch
Twenty minutes about your property, policies and the tone you want.
Your website, rooms or listings and frequent questions become its knowledge.
Real guest questions in your key languages, including the difficult ones.
You try it privately and request any changes.
One line of code on your website, in your colours.
Every month
Each month you receive a short report: how many conversations, how many enquiries, the questions asked most often, and anything the concierge couldn’t answer, so we can add it.
Illustrative figures. Your report shows your own numbers.
The investment
One setup fee, then a monthly retainer. No commission on your bookings or sales, ever.
Discreet and compliant
It introduces itself as an AI in its very first message, as the EU AI Act requires.
Conversations are stored only to serve the enquiry and are deleted automatically after 90 days.
It works only on your own website, and you approve its answers and tone before it goes live.
Questions
No. It handles the first reply, at any hour, and passes each qualified enquiry to your team. Personal service remains with you.
It collects booking requests with dates and guest details for you to confirm. A direct connection to your booking engine can be quoted separately.
It says so politely and offers to have your team reply. It never guesses.
Yes. We define its tone together, from warm and relaxed to formal and discreet, and you approve it before launch.
Yes. It is added with a single line of code to almost any website.
It replies in the language each visitor writes in, including all major European languages, Chinese, Russian and Arabic.
Free preview
Send me your website. I will prepare a private preview, trained on your information, free and without obligation.